SharePoint User Group UK

Hi,

We are having some trouble with our search service just now with the following errors:

Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information.

http://ssp1/ssp/admin/_layouts/searchsspsettings.aspx
Propagation status: Query server not responding (TDCSMOSSP03)

Content index on Portal_Content could not be initialized. Error The content index is corrupt.   0xc0041800.Component: 953c2910-529d-4b6e-9faf-36bf17699a6b

Content index on AnchorProject could not be initialized. Error The content index is corrupt.   0xc0041800.Component: 453f1ca4-56c3-47c9-a8d9-1270aa6d8838

Any suggestions will be welcome.
Many thanks
Hannah

Hi Hannah,

 

Ok there are 2 places I would start:

1. Go to SharePoint Central admin > Application Management > Manage the search service and check what that says - are there any errors?

2. How many servers have you got in the farm and what are there roles? Central admin > Operations > Services on server

 

Hopefully that information should give us a better idea of what you have an where exactly the issue lies.

Jenny

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http://www.sharepointblogs.com/jennyeverett

Hi Jenny,

Our farm is a MOSS SP1 3x server environment. The server roles are as follows:

MOSS01 - Index Server
MOSS02 - Web Server
MOSS03 - Query Server & Central Admin

The error is as above (Propagation status: Query server not responding (MOSS03) ) - This is the same error for each of the SSPs (we have 4). Prior to this everything was running smoothly.

I understand that obviously the query server is not working - but im just really hesitant to start mucking around with the services. There are quite a few posts on the web about this but none certain of the answer. Need to get this resolved though sice search is not working and its affecting other stuff like audience targeting etc as well.

Thanks for the help!
Hannah

Hey Hannah,

What have you tried so far?

Have you reset crawled content & run the crawls again?
Removed and reinstalled the search service?

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MCTS WSS3.0
MCTS MOSS2007
blog:
http://mosscentral.blogspot.com/